General Manager – Seeking Business and Customer Service Savvy Individual Who is Willing To Train On the Medical Side!

Posted on: 3/11/2015 12:17:00 PM
Job Type: Full-time
Salary: Based on experience and qualifications.

General Manager – Looking for a business savvy individual who is willing to train on the medical side!

A growing medical clinic provides health care to a wide variety of patients of all ages. We are looking for a General Manager directly responsible for leading the office team in ensuring that the patients experience meets and exceeds the Company’s promise of outstanding customer service and the profitability of the Retail Office (s) location.  

We are a private practice and are looking for someone that doesn’t want the stresses of corporate life and wants to be a part of our family!

Essential Duties

Customer Service

Maintains company’s goal to “Exceed the Customer/Patient’s Expectation”, going “above and beyond”, acts as a role model for the organization.

Achieves or exceeds monthly customer service ranking goal.

Achieves or exceeds monthly/annual sales projections in effort to maximize revenue and gross margins according to company goals and standards.

Monitors patient flow throughout the office, ensuring minimum wait time to our patients.

Processes and submits all company documentation, including management reports, financial reports, third party (insurance) claims, for timely processing.

Ensures compliance of daily activities; confirmations, bank deposits, daily sales reporting, etc.; utilizes manager’s checklist for accuracy, as well as daily checklists.

Controls and directs selling strategies to maximize office profits.

Controls and reduces inventory shrinkage.

Attends all company meetings, training events, seminars, clinics, etc.

Audits and submits payroll on a biweekly basis.

Identifies areas of inefficiency in office and takes corrective action.

Supervises and Evaluates Staff’s Performance

Ensures all associates are properly trained in all areas of the office.

Ensures all selling standards are being achieved by sales personnel.

Communicates, implements, and ensures compliance to all company policies, procedures and company changes to associates in an accurate and timely fashion.

Leads weekly staff meetings.

Communicates in a strong, accurate, and motivational manner.

Provides communication to associates in regards to performance; provides direction when improvement is required.

Generates a positive atmosphere by being a role model and encouraging teamwork.


A bachelor’s degree in business management or equivalent.

3-5 years as a manager, management consultant, project manager, human resources or finance professional.

Ability to come in and manage an existing staff of 15-20 employees.

Excellent communication, organizational and technology skills.

We are opening two evenings until 7pm and some Saturdays.

Apply! Please email your resume, cover letter and salary expectations for consideration. 

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